FAQ | Ella The Banker

Who do I reach out to for any issues or questions about my order?

Please contact us via email at info@ellathebanker.com

Will my pre-order be signed?

For a limited time only, all pre-orders will be signed by the authors at no additional cost. No custom messages are being offered at this time. ** Please note that pre-orders have ended.

Can I request an author visit?

Absolutely! We're excited to accommodate author visits. Kindly complete our Author Request Form, and we'll promptly get in touch with you.

Who should I reach out to for a media inquiry?

Kindly complete our Media Inquiry Request Form, and we'll promptly get in touch with you.

What is the cost of shipping?

Shipping Prices: For paperback copies - $3.95 For hardcover copies - $5.95 For orders that have been placed on Amazon, please refer to Amazon's shipping prices. FREE delivery is available for Amazon Prime members.

When will I receive my book?

Our first batch of pre-orders is set to ship by mid-January 2024. We kindly ask for your understanding as we manage production and shipping with the assistance of children. We plan to send out signed pre-orders twice a week. For orders that have been placed on Amazon, please refer to Amazon's shipping information.

How do I purchase a bulk order?

To purchase a bulk order, please reach out to us at info@ellathebanker.com. We will provide you with a custom discounted quote and send an invoice for payment.